Software Process Improvement - Customer Successes

Ivar Jacobson International has had the privilege of working with some of the most prestigious companies in the world, and these success stories demonstrate the benefits of our approach to software process improvement. Below are just some of the highlights from our customer engagements - explore the links on the left for a more comprehensive view of our customer successes.

Ivar Jacobson International has been working with HSBC since 2009 to introduce a standard approach to use case driven requirements management. The work began with a thorough assessment of existing practices, which resulted in a number of recommendations including the need to define a standard approach for using use cases. The work has continued through 2011, with best practices for requirements management being rolled out in London, UK, and India.

With the acquisition of Merrill-Lynch in 2009, Bank of America acquired an IT organization using a completely different software development lifecycle (SDLC) model. In addition, Bank of America's own SDLC had become heavy with bureaucratic processes that inhibited development teams from being successful. With the goal of defining a right-sized, effective and consistent SDLC, IJI consultants used the software development kernel to describe both SDLCs in such a way that the similarities and differences were immediately apparent. The result was a streamlined, flexible and powerful approach to delivering valuable technology solutions for the bank.

		Ivar Jacobson International worked with KPN on an organization wide agile transformation program that has delivered a 30% increase in productivity. Read the case study “The measurement framework we’ve implemented together with IJI now provides us with better insights into areas that we need to improve on and enables us to track the effect of improvement initiatives on our performance. It’s great to see, for example, that since we started on the implementation of the IJI Iterative and Use Case Essentials practices we’ve made signicant progress in our time and budget predictability." Inge Diepenhorst, Manager of the Software Development Centre, KPN
		Telstra is Australia's leading telecommunications and information services company, with one of the best known brands in the country. Telstra offers a full range of services and competes in all telecommunications markets throughout Australia. IJI helped Telstra's IT team to improve its use of IBM rational composer.

		The NHS selected IJI to support their initial agile pilot projects. IJI provide coaching and training in adoption of agile development techniques, including backlog management, relative estimating, and iteration planning. "I'd like to thank IJI for the excellent work you have been doing with us on our agile adoption with BoxClever - the quality of your consultants has certainly made this a very positive experience for us". Nick Horne, Software Development Manager, UK NHS Blood & Transplant

		HM Land Registry contracted IJI to assist in piloting new, agile approaches to software development, including IJI’s unique BoxClever approach, enabling increased agility without compromising on project control and visibility.
		Fujitsu has partnered with Ivar Jacobson International to speed project delivery and reduce its costs with IJI’s practice based software development approach. Read the case study or view Ovum Research's report on IJI’s instrumental role in Fujitsu’s Application Lifecycle Management System: Apt “Our processes have to be lean – focussed and lightweight – whilst being flexible enough to be used in a wide range of engagements from straightforward software development to broader business change projects and service contracts – IJI has helped us achieve that goal.” Tony Drahota, Head of Solution Requirements & Architecture Practice, Application Services, Fujitsu

		Ivar Jacobson International supports one of HP's key programs with training and coaching in the adoption of agile development, iterative project management, and modeling and component based development techniques.

		In the new era of car-making, Ford Application Development knew that it needed a more agile approach to delivering value to the business in a better, faster and cheaper way. IJI is leading a two-pronged approach to Ford's agile transformation: hands-on coaching of pilot teams, and the removal of barriers that would typically prevent follow-on teams from succeeding with agile. Ford is part way through the journey and have already seen extremely positive results, including better collaboration between IT and business team members, increased focus on delivering solutions more quickly, and an emphasis on ensuring that technology solutions solve the right business problems and deliver value.

		Huawei is a telecommunications provider with products and solutions deployed in over 100 countries and serve 45 of the world's top 50 telecom operators, as well as one third of the world's population. Ivar Jacobson International provided guidance, support and implementation of use cases and assisted Huawei to work successfully with agility.

		IJI provided requirements management consulting on a business critical development program, which was successfully delivered on time. “I would like to extend my thanks for your efforts on the program during the last few months - your support and involvement has been a key factor in the team’s recent success, and the journey would have been more painful without your considered input!” Neil Thompson, Senior Program Manager, Ultra Controls