Keith de Mendonca joined Ivar Jacobson International in 2015. Keith is a proven leader and software architect with eighteen years of industry experience working in technical roles and holding positions as a software engineer, line manager, chief architect, coach, and VP. Prior to IJI, Keith worked and lived in the UK, Asia and India for companies such as Nokia, Accenture and Symbian primarily focused on writing, designing and delivering embedded software for ‘smartphone’ mobile phone operating systems, and apps. He has a proven track record of designing software, recruiting and managing technical staff, building technical competencies, coaching agile practices, and embracing cultural diversity in onshore & offshore software development centers. Keith has extensive experience with the Scaled Agile Framework working on a global adoption at Nokia with 2000 staff spread across the globe.
“I had really great feedback from the delegates of the course. Having experienced Keith first hand I was more interested in their virtual learning experience. Everyone felt that doing the course online was just as effective as in person. It seems like we are all fully adjusted to this new virtual world.”
“Thanks a lot for great training and all of the additional information. Will give you all the highest numbers!”
“Thanks to Brian Tucker and Keith de Mendonca with Ivar Jacobson International for teaching a great course with their huge theoretical insights, loads of interesting practical experiences and just about the right amount of British humour!”
“Clear explanations, excellent group regulation and time keeper, stimulates the group whilst allowing good understanding.”
“Keith has a bit more of a calming explanation of topics, which I personally prefer. It was also clear that Keith has experience as course instructor, coupled with examples of practical application of the framework.”
“A big thanks to Keith de Mendonca for the great and inspired 3 days training. Ready to share it with others.”
Training Testimonials
Overall, it was great training and Brian and Keith were outstanding. The content was explained very well and the examples were spot on for my questions and queries.
Thus, overall, excellent delivery!
Lyubomir Mihaylov
I am honored of having the opportunity to collaborate with the experts such as Keith and Brian who possess vast knowledge and skillset, not only on the subject of the course but even wider. I am amazed by the course execution, and both Keith and Brian have made the course an amazing adventure of constant learning opportunities.
Lessons are okay, but the story that the guys told us were detailly explained, most of them covered by real-life examples – which made this experience even more exciting!
Facilitation skills are at a very high level. Guys are on point, very concise and supportive, they challenge and encourage participants to interact and they are very successful at doing it. Plus, they are really funny, positive, and pleasant to listen to. :-)
Great job with the practical games, they are really fun to play.
I love how they organized everything and covered every little detail – organizing breaks very good, explaining the tools we’re going to use, tasks, sequences of coaching lessons were smooth… All in all – they are phenomenal. I am one delighted customer! :-)
Keith and Brian, thanks for motivating me by unselfishly sharing knowledge and advices with us, and coaching us how to implement the acquired knowledge on the practical examples.
I enjoyed every second of the course.
Nevena Samailović, Hycu
I enjoyed the classes with Richard Cook and Keith Mendonca and found that they did a really great job with the course. I attended SAFe training and did my SAFe 4.0 certification back in South Africa in 2018 and I was actually dreading the training now again and even wondered what I could still learn but I was pleasantly surprised. Richard and Keith were able to give actual work insight and experience to the content that they were teaching. The pace of the course was good, the way the presentation was done was engaging and overall I really did enjoy the three days learning with them.
Charlotte Lubbe
Thank you so much for providing an opportunity to go through an immersive training experience with such highly professional SAFe consultants as Brian and Keith! To be honest, I spent quite some time on the SAFe training schedule webpage figuring out which course will give me the most added value besides just preparing myself for the SPC certification. Somehow your ad and Brian and Keith’s credentials stood out of the pack there for me. Well, and the timings were right for us as well…
I will just highlight the things that shone brightly in the training for me.
Brian and Keith tend to deliver the bits in a nutshell rather than just going by the slides… and that’s great for structuring and summarizing my previous knowledge and experience. I really felt like I’ve had my head straight on the concepts behind SAFe after the sessions
Breakout rooms and group exercises – those were fun and useful.
A plethora of real-world examples – at the time it felt like Brian has been in every imaginable situation with SAFe implementation ..lol…
Additional materials like guides and templates that I will surely use while managing a large program later this year.
Once again, thank you all at IJI so much for this excellent training event!
Alexey Shipov, Fujitsu
I’ve been to a lot of different training events so my main requirement when selecting a course was to find inspirational / entertaining speakers. I chose Brian and Keith after simply googling them and by looking at some Youtube videos, where they talk. That was a good choice because they certainly know what they are talking about.
I think it is impossible to implement SAFe just based on training, but I’ve met my criteria and I have got a good understanding of what was taught and a direction on how to proceed – a good starting point.
Martin Kottisse
The course was very interesting and covered many topics. The content was fantastic and delivered so well by the trainers. I really enjoyed the interactivity of the course and very much appreciated the effort put into the breakout sessions by the trainers. Definitely a valuable course!!
Angharad Vaughan, Agile Transformation Manager, BT, UK
I found the course truly amazing.
I learned a lot; the presentation was spot on and you could clearly tell that the teachers have a huge amount of experience in that area.
I’m glad I did the course with your company which was by sheer coincidence to be honest.
Steffen Schluff, Team Leader, Large consulting company, Germany
I really enjoyed the course. I selected the course because Keith’s bio seemed to indicate that he was experienced and knowledgeable in this area. I was not disappointed and I’m glad I chose to study through yourselves.
The course was well structured, the right pace, and I appreciated the remote learning method as this works well since I am not close to London and have children. I probably would not have got around to the course otherwise.
Helen Gerling
I found the SPC course very valuable because it covers the topics of leading and implementing SAFe, but what makes this training special is how the teachers demonstrate and share SPC craft such as how to teach, create simulation, how to adapt materials or events to a hybrid world and pace training to bring everyone on board. This is directly applicable to my day to day job as I work with an array of customer profiles. The IJI teachers are very attuned to reading the people attending the course, even remotely, and that is inspirational. The post course email has so many relevant assets, it is a substantial bonus that will take time to explore.
Hearing about experience sharing from the class was valuable and rebooted my motivation to evangelize the Lean-agile principles.
In my role, I have to be a trusted advisor to my customers, Ivar Jacobson is my trusted training resource for business agility.
LPM is where I am trying to grow both customers’ practice and will turn to IJI when I have a group ready to commit.
Isabelle Lehodey, Enterprise Agile Consultant for Jira Align, Atlassian, UK
The Implementing SAFe course was excellent. The teachers were fantastic. They clearly really understood the material and, most importantly, were able to give clear practical real-world examples to back up the theory. Both guys came across in a friendly and helpful manner and were on hand outside of the core class hours to answer further questions. Fantastic! I’d definitely recommend your organisation to my colleagues for their SAFe training needs.
James Gray, Programme Manager, Leidos Innovations UK Ltd, UK
I selected Ivar Jacobson International for my SAFe Program Consultant Certification online course and was delighted with the quality, delivery, and experience. The trainers’ (Brian and Keith) competence, expertise, and hands-on case experience shined throughout the course.
Wilton Hinds
The course was excellent: well presented, thoroughly detailed and making use of excellent remote tools. Outstanding trainers with a wealth of knowledge and experience.
Victor Pena, Agile Coach, Fortune 500 Logistics & Supply Chain firm, USA
I thought the course was excellent. I had previously done the Leading SAFe course so was expecting the first half to be a repeat of what I had done before, but ended up learning more. I also think that it helped that I had some prior knowledge as I was totally new to SAFe when I did the Leading SAFe course. The Implementing SAFe portion is very relevant to my current role. I now understand more about what my manager is asking me to do (she has already done the Implementing SAFe course). I look forward to applying the new knowledge I have learned. Given that we had to face the fact that the course was on-line rather than in a room it worked pretty well with the technology used. On balance I really enjoyed the course and would recommend it to other colleagues.
Olivia Hawthorne
The course has been well prepared and executed. I really enjoyed the whole week – especially the simulations.
Both Keith and Brian have done excellent work. They’ve shared a lot of experiences and had practically answered all of our questions. Although this was a remote training I had a feeling I am sitting together with everybody in the same room. Things have been running very smooth.
Thanks again for an excellent training experience.
Gregor Kaluža, HYCU
I thoroughly enjoyed the 2-day Agile Contracting live virtual course led by Ian Spence. It exceeded my expectations and I feel like I now have some foundational knowledge on the topic to start building upon.
Overall, I had a great experience. I’m glad I invested the time and money to attend. I plan to attend your Use Case Modelling course in the near future and I look forward to being part of the Scrum Essence pilot in April.
Uloaku Ojiaku, Mezahab Group
The online form was working very well – much better than expected. Our trainers (Keith and Marika) were great
Brian Nørgaard Poulsen, NNIT Solutions
I was excited attending Keith’s and Brian’s class. It was simply nothing less than great, based on huge experience, explanation of all the framework elements and, mostly important, the reasons standing behind them.
Gareev, Marat, Fujitsu
I found the course extremely beneficial, and very well run. While I appreciate that some aspects of the course are harder to run and visualize while working remotely, I feel little if anything was lost in the translation, and it remained extremely effective.
It was especially refreshing to have two trainers who are themselves consultants. I recently went on a similar course at another company. I was disappointed to find that the instructor was simply a personable, confidently spoken, ‘professional trainer’, who delivered the material set out before him but with no real world experience of its application. This is the exact opposite of my experience with Brian and Keith, who very clearly not only knew their subject but were able to draw on extensive case studies and experiences, thus bringing the material to life.
Something that really impressed me was the quality of the ‘parking lot’ experience at the end of the structured course. I do not recall seeing anything like this before. Naturally, things are taken ‘off line’ to be picked up later, but the depth to which Brian and Keith went at the end of the course in exploring topics that people had flagged was really very impressive. Rather than simply reiterating or qualifying the materials already shown – which lazier instructors might have done – they really went into detail on topics, some that might even have been seen as periphery. The fact this was on a Friday afternoon(!) also shows a real passion.
Thank you for a job extremely well done.
Matthew Robertson, Consultancy Services Director, The Lymden Group
The course was great. The cards and topics were very useful, hands-on and I can use the content immediately in my assignments. Bottomline, I recommend this course to people who want to know more on agile contracts.
I loved it.
Danny Dujardin, INNOCOM
The content was adequate, informative and practical. I can readily claim that as I am a SAFe leader for more than 3 years. The lecturers are both top trainers, knowledgeable, fun and engaging
Overall, I found it very useful and I have found many answers to things that were bugging me about implementing SAFe. Because of the demonstrated competency and relevance, we engaged with your company for hiring some of your people as coaches, which should speak for our satisfaction from the course.’
Nikola Gjeorgjiev, Product Manager, Digital Platform, formerly, within a top Aviation Industry enterprise, USA
Thank you for an excellent course. I got the suggestion to do my SPC with you guys and I am so glad I did.
I have attended many courses, as one does in IT, and I have to say the way you presented the course was exceptional. The content was good but Brian and Keith made it so much more interesting to the point I found myself glued to the screen listening intently to your examples and stories and extras tit bits.
Really a huge thank you! Hope one day to have the privilege of working with you guys.
Karen Nel, Creative Technologies
The course was great, Keith and Marika are excellent trainers, who really brought the subject matter alive with examples, really encouraging the discussions between attendees and genuinely taking the time to thoroughly answer all questions. Having recently attended SAFe certification course from another provider, you can see the quality of the prep work that has gone into the Mural Boards and content from Keith and Marika - the quality does really show through.
Simon Taylor, Salesforce
The teachers contributed their knowledge on various topics using ‘stories / experience’, which made the class interesting and gave practical insight. Examples of organisations applying SAFe was helpful and gave confidence that the presenters were not just teachers but working practitioners – exactly what was wanted. I have no hesitation in recommending Ivar Jacobson International.
Stuart Lothianious, Lothianious Limited
I very much enjoyed this course. It gave me a recap of most of the SAFe framework content I had already studied and worked with since 2016. It was all presented and discussed in an inspiring and motivating manner.
Lennart Frost Larsen
I loved attending the course! It was a lot of fun and a great opportunity for sharing and learning. I especially appreciated having two teachers/facilitators online with us. It made discussions flow naturally and gave some different points of views to consider. I hope to come back for more trainings with Ian and Keith!
Christine Sjölander, Tetra Pak
It was a great course. I am amazed about the way that the online tools is used. A really good job by Keith and Marika.
Brian Høj Andersen, Sopra Sterea
Thanks for giving me the opportunity to learn from two experts. Both instructors show high degree of knowledge from the field in addition to mastering the theoretical stuff behind SAFe. What I especially appreciate is the possibility to discuss and exchange experiences during the course without rushing through all the slides. I am glad that Ivar Jacobson International ran this course remotely and enabled me to learn from the best!
Hussam Ahmad, DigLab
It was a great course and well executed. Considering the need to do this remotely, which is never easy in a training environment, the course went very well. You came highly recommended to me and that recommendation was well founded. The content was what I was looking for to help with my interactions I have daily with all my own clients.
Julian Rhodes, JMRIT Consulting, UK
As a Lean/Agile consultant I needed to brush up on my existing experience of working with partners and suppliers, now in a fully agile context.
The course gave me a lot of useful tools, and I will put it to test very soon with customer(s).
In essence course was great, thanks a lot!
Robert Ramirez, Spain
The course was great, I felt an online course can be more effective in terms of engagement than a traditional live class. I attended the class from India, thanks to the remote set up. The trainers were great too, with all their experience sharing from the ground. Hope to be in contact with them.
Bhaskar Majumder, Deloitte
I really enjoyed the course. The course was very interesting and efficient, despite being online, and I learned a lot from both the trainers way of presenting as well as the collaborative exercises with my fellow students. Can’t wait to put what I learned into practice.
Þórdís Reynisdóttir
Both Keith and Brian are clearly very knowledgeable on SAFe and presented the course clearly with good material. I was impressed with the online element, I did initially doubt how a course like this could be held online. However, I came away from the course with the opposite opinion wondering why we would have classroom-based classes again as it worked very well, in fact, I ended up preferring it.
Martin Kennelly, Fujitsu
