If you try find a definitive description of ‘The Spotify Model’ you will most likely end up frustrated. There are some old videos and blog posts, and lots of internet articles claiming that it isn’t a ‘proper’ framework and that even Spotify doesn’t use it. Yet, it is reported as the fourth most popular scaled agile framework according to the 15th State of Agile Report and there are thousands of companies claiming to be using it.
So, what is it? And if you want to adopt it, where do you start?