What Should You Measure?
Every agile organisation aims to run successful programmes that demonstrate true value and IT results, presented in a way the business can understand. But many struggle with showing how IT and the business are better, faster, cheaper or that their customers, users and other stakeholders are happier since going agile?
The single biggest problem we see organisations continuing to grapple with in their agile transformation programmes is not understanding why they are changing the way they work – not visualising the goal, setting targets, measuring improvements, or demonstrating the benefits generated.
The key here is to establish a set of actionable measures to drive the change and inspire the teams. These should explicitly support the principles and values being promoted and challenge the teams to improve.